Wildcroft Pottery Privacy Policy

The following privacy policy is for Wildcroft Pottery website, www.wildcroftpottery.co.uk, which is maintained by Wildcroft Pottery and governs the privacy of its users who choose to use it.

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The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the manner in which this website and other means of communication used by Wildcroft Pottery process, store and protect user data and information will also be detailed within this policy.

 

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy. Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk.

 

Data Collection

Wildcroft Pottery receives, collects and stores the personal information you enter on the contact page of their website or provide them via email, phone or face to face. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but we advise users using such a form do so at their own risk.

 

Data can include name, email, home address, phone numbers, details of services booked and payments for services provided by Wildcroft Pottery, communications and reviews/testimonials. Credit or debit card details are not kept unless required for refund purposes, in which case details will be deleted once the refund has been processed.

 

Data Use

The aforementioned list of data is collected in order that Wildcroft Pottery can contact you via phone, text, email, mail or visit you personally to be able to perform the following:

 

1. To provide and operate their services

2. To provide their users with on-going customer assistance

3. To issue invoices and provide refunds

4. To be able to contact their website visitors and clients with general or personalised service-related notices, promotional messages, newsletters and mailings where you have given express permission to send such emails or mailings.

5. To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which they or their business partners may use to provide and improve our respective services

6. To request testimonials

7. To comply with any applicable laws and regulations.

 

This is by no means an entire list of your user rights in regard to receiving email marketing material.

Your details are not passed on to any third parties unless you have provided permission to pass your details to third parties for delivery of goods made or sourced by Wildcroft Pottery.

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Data Storage

Wildcroft Pottery website is hosted on a Wix.com platform. Wix.com provides Wildcroft Pottery with the online platform that allows them to sell their products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. Wix store your data on secure servers behind a firewall. 

The payment gateways added Wildcroft Pottery website provided by Wix.com and used by Wildcroft Pottery adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card.

Data collected in addition to that collected on Wildcroft Pottery's website is stored electronically either on Wildcroft Pottery's computers where it is password protected or in Quickfile for billing purposes and is password protected. QuickFile employ the highest level of SSL encryption, rated A by SSLLabs.com. All communications with their server are secure and safe from prying eyes. All other written information concerning your project is kept securely in Wildcroft Pottery's office.

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Removal of Your Personal Data

Wildcroft Pottery will use your personal data to contact you regards class, course, party or workshop booking queries.

 

If you wish to subscribe to Wildcroft Pottery newsletter please either fill in the Newsletter subscription request on the Home page or Contact page. If you wish unsubscribe at any point from receiving Newsletters please email lucy@wildcroftpotterty.co.uk.

 

Accessing/Amending/Deleting your contact information

If you would like to access, correct, amend or delete any personal information Wildcroft Pottery hold about you, please contact Lucy Hogan by either e-mailing  lucy@wildcroftpottery.co.uk

 

External Links

Although Wildcroft Pottery website looks to include only quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites.

Wildcroft Pottery cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note that they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

 

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that Wildcroft Pottery's website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

Wildcroft Pottery website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

 

Shortened Links in Social Media

Wildcroft Pottery website and its owners may share web links to relevant web pages  through their social media platform accounts. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

 

Resources & Further Information

• Data Protection Act 1998

• Privacy and Electronic Communications Regulations 2003

• Privacy and Electronic Communications Regulations 2003 – The Guide

• Twitter Privacy Policy

• Facebook Privacy Policy

• Google Privacy Policy

• Mailchimp Privacy Policy

 

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

January 2022 edited & customised by: Wildcroft Pottery